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How To Maintain Your Vacuum Cleaner

This is a guide for routine maintenance. To avoid unnecessary service calls, check the bag, belt and
brush roll often. Consult your owner's manual.

Turn off switch and unplug vacuum cleaner before servicing vacuum cleaner. Belt pulley can
become hot during normal use. To prevent injury, avoid touching the motor pulley when checking
the belt.

Brush roll

As the brush roll turns, it agitates the dirt out of the carpet and combs the carpet nap. Hair and
threads collect on the brush roll from normal use. To keep your vacuum working at peak
performance, remove these from the brush roll. The brushes must touch the carpet to clean
properly. Test brush length by holding a business card or credit card against the under side of the
vacuum cleaner over the brush roll. If the brushes don't touch the business card or credit card
replace the brush strips or brush roll depending on your make and model. (refer to owner's manual)

Brush roll belt

The belt turns the brush roll to agitate the dirt out of the carpet and combs the carpet nap. Check
the belt to make sure that it is in good condition. Check for cracks, tears, or loss of tension. Hair or
threads may wind around brush roll or belt pulley. Replace the belt. Remove any threads or hair. A
build up could cause the belt to slip.

Disposable paper bags

The bag's job is to trap dirt. As the bag traps dirt it also must exhaust air out. If the bag becomes
clogged so that there is no exhaust, the vacuum cleaner will not be able to pick up, no matter how
powerful the motor. If you vacuum fine particles such as carpet fresheners, plaster dust, or
powders, you will need to change you bag more often to keep your vacuum cleaner working at
peak performance.

Vacuum is not picking up

Check to see if brush roll is turning. If brush roll is not turning, remove brush roll. (Refer to
your owner's manual). Make sure your brush roll turns freely. If brush roll does not turn freely,
try to free up by removing hair or threads that may have wound around brush roll or belt
pulley. A build up of old rubber, threads or hair could cause the belt to slip. If you cannot
free brush roll replace brush roll and or bearings and belt.
Check the belt to make sure that it is in good condition. Check for cracks, tears, hour glass
shaping, shiny or grooves on the under side of belt and flat spots or loss of tension. Caution
belt pulleys can become hot duing normal use. To prevent injury, avoid touching the motor
pulley when checking the belt. If belt is worn, replace it. (Refer to your owner's manual).

Check for worn brushes.
The brushes must touch the carpet to clean properly. Test brushes length by holding a
business card or credit card against the under side of the vacuum cleaner over the
brush roll. If the brushes don't touch the business card or credit card, replace the
brush strips or brush roll, depending on your make and model. (Refer to your owner's manual).
The brushes may become soft or worn at an angle and still appear long enough, but just
lay on the carpet and not clean properly. Replace the brush stips or brush roll
depending on your make and model. (Refer to your owner's manual). Brush strips or
brush rolls last from one year to three years depending on the amount of vacuuming you do.
When you replace the brush strips or brush roll always replace the belt.

Vacuum cleaner vibrates and/or makes a loud noise

Usually something large or hard was picked up in your vacuum cleaner and has broken a
blade off of your impeller (fan). When this happens, you can replace the impeller (fan). But
this is usually a difficult task and we advise you to take your vacuum to an authorized repair center.

My machine blows out dirt instead of vacuuming it up.

Check your bag to make sure it is not overly full. If you just installed a new bag check
the bag to make sure you have the proper bag for your make and model of vacuum cleaner.
Next check to make sure you have properly installed your new bag. (Refer to you manual).
Check all openings to make sure there is nothing obstructing the suction of you vacuum.
Sometimes a clog may be deep inside your vacuum, so you will need to take it to an authorized service center.

Need more information? Contact "Bob" in our Vacuum service Department.

For Our Service/Repair Department, Click Here.


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